![]() Zip the logs and Preferences folders in the locations above, and send those. The Command key plus the Shift key plus the fn key plus the. ![]() ![]() The Library folder is hidden, so you'll need to do a key press sequence to show hidden files/folders: Preferences: /Users/xxxx/Library/Containers//Data/Library/Preferences Logs: /Users/xxxx/Library/Containers//Data/Library/Application Support/logs The locations are here, for the Studio version (different for the free version): If you need third-party software for your Mac, and it isn’t available in the App Store, get it directly from the developer or another reliable source, rather than through an ad or link. Our normal CaptureLogs utility does not work on the App Store version, so you'll need to manually get these. The safest place to download apps for your Mac is the App Store. Now for troubleshooting your issue, we need a Resolve logs and Preferences folder to look at. He can find the exact location of that folder by opening the Project Manager page, and selecting the Information icon at the top (the i in a circle) then right clicking the Location in the desired database, and selecting Reveal in Finder. Send the desired project folder to your colleague, and he can copy that folder into his disk database Resolve Projects/Users/guest/Projects folder. Each Project.db file should be in a folder with the project name.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |